An Ounce of Prevention
Thanks to an overhaul of CPT codes in 2020, remote patient monitoring (RPM) became one of the more lucrative Medicare care management programs essentially overnight. If 100 patients are enrolled in an RPM program and each receives the minimum care management services each month, that will generate annual reimbursement approaching $150,000. One of the most important steps practices must complete to capture this reimbursement is proper coding of their remote patient monitoring services. This Prevounce Quick Guide outlines the current remote patient monitoring CPT codes and shares some tips for proper RPM coding.
Before 2020, remote patient home monitoring, also known as remote patient monitoring or RPM, was starting to generate some buzz. Healthcare providers were increasingly assessing the function that such virtual technology should play in the delivery of care. Pundits generally agreed that virtual care would eventually take on a significant role but that it would require some time before providers, payers, and patients fully embraced the concept. Then COVID-19 arrived, and virtual care became an essential service seemingly overnight. Now virtual care technology, including remote patient home monitoring, is expected to "redefine healthcare and public health," notes Healthcare IT News. This article includes some eye-opening statistics: The consulting firm McKinsey suggests that $250 billion in healthcare spending could shift to virtual care models and FAIR Health data indicates that telehealth claim lines increased more than 4,000% nationally from March 2019 to March 2020, growing from about 0.17% of medical claim lines to more than 7.5% over that period. The author of the column—who oversees a technology consulting firm —believes that 80 to 90% of all outpatient visits could eventually become "virtualized" in some fashion. Suffice it to say, remote patient home monitoring is not only here, but here to stay. Healthcare practices nationwide are exploring how to incorporate remote patient home monitoring into their services. The good news is that it is a great time to launch a remote patient home monitoring program. In 2020, remote patient monitoring CPT codes (99453, 99454, 99457, and 99458) were overhauled. This made RPM one of the most lucrative Medicare care management programs. Commercial payers are increasingly covering remote patient home monitoring (some by choice, some forced by law). And consumers are rapidly embracing virtual care technology and finding tremendous satisfaction with the experience.
Thinking about investing in a remote patient monitoring system (i.e., software and connected patient devices) for your practice? You're like many practices these days. Remote patient monitoring, or RPM, was already gaining popularity before the COVID-19 health crisis. This can be attributed, in part, to the 2020 changes to CPT codes that propelled RPM into the spotlight as the most lucrative Medicare care-management program as well as providers increasingly embracing technology to support the health and wellness of their patients. When the pandemic hit, the value of providing remote patient monitoring services to patients who were expected to reduce travel and direct contact with others became even more apparent. The federal government recognized this as well, which is why it permanently expanded Medicare coverage of RPM services from just those with chronic conditions to those with chronic and/or acute conditions, among other changes that supported the expanded use of RPM. The future of virtual health services like remote patient monitoring is brighter than ever. Federal and commercial payers are supporting them, and patients are looking for them. Now it's up to practices to meet the demand. With the RPM industry growing, practices have an increasing number of remote patient monitoring system options to choose from. Making an informed decision on which remote patient monitoring system to invest in may prove the difference between whether an RPM program, which includes the software and services provided using it, successfully meets patient and practice needs or if the investment is one that a practice regrets. Before choosing a remote patient monitoring system, answer these five questions.
The COVID-19 pandemic has placed a spotlight on the value of digital health and its ability to effectively engage patients and deliver care. The widespread adoption of digital health is likely to change the way healthcare is delivered here in the United States after the health crisis is behind us. While not a new concept, one of the most exciting changes is the increasing usage of new remote patient monitoring (RPM) technologies. In an effort to keep the most vulnerable patients healthy amidst social distancing guidelines, practitioners and insurers like Medicare are finding that RPM technology offers a good solution to keeping patients with chronic health conditions home and safe while still effectively monitoring their disease progression.
Little good has come out of the COVID-19 pandemic, but there are some silver linings. One is the increased adoption of virtual healthcare services and delivery systems. This includes remote patient monitoring, or RPM. Remote patient monitoring was a concept foreign to most individuals before the health crisis, but that is slowly changing as providers increasingly adopt the service and order it for their patients. Yet many people still lack a firm understanding of remote patient monitoring, so we thought it would be helpful to dedicate a blog that focuses on the RPM definition, including providing an RPM meaning in medical terms and contrasting the concept of remote patient monitoring with other terms often associated with it.
Over the past decade, remote patient monitoring, or RPM, has been slowly gaining momentum. 2020 was already expected to be a big year for RPM, but “big year” turned out to be an understatement. The COVID-19 pandemic has spurred RPM into the spotlight, positioning it to become an essential health-care delivery service, embraced by providers, payers, and patients. Even with all the publicity, there has been a bit of confusion about what types of care fall into RPM. Depending on the article you read, “Remote patient monitoring” can be used as a general term, a CPT coded service, or as a term of art. We wrote this fact sheet to help clarify things for both providers and patients alike.
Healthcare providers have found themselves under immense pressure to maintain continuity of care during the COVID-19 crisis, but many aspects of the U.S. health system were not designed to support such an effort. To help providers more effectively deliver care that will not only keep patients healthy but also in their homes and away from hospitals, which are largely focused on treating COVID-19 patients, government agencies, commercial payers, and other healthcare organizations have worked to change the system. Approaches taken include the creation of new and expansion of existing telehealth and remote tools and support, including remote patient monitoring (RPM). For example, we have seen federal waivers and revised state regulations that greatly expand the ability for healthcare providers to deliver telehealth and remote services; commercial payers revising their policies to pay for these services, and healthcare companies offering resources to help providers more effectively leverage telehealth and remote services during the crisis. If your practice is considering launching or growing an existing telehealth and/or remote services program during the pandemic, here are five things you should know.